įor the DNS servers please use 8.8.8.8 for the Manual Preferred DNS Server and 8.8.4.4 for the Alternate DNS server. The steps on how to set a manual IP address can be found here. Refer to the document HP Printers - Updating or Upgrading Printer Firmware Look for and install any available firmware updates. With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. It will automatically diagnose and fix any printer connectivity issues.ĭownload available firmware updates from the HP website Chinese Welcome to HP Support Community!Īssuming that you have the printer connected wirelessly, follow the steps below-ĭownload HP Print and Scan Doctor and run the program.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
